Knowledgebase
Q: Email configuration for Outlook Express, OE
Posted by - NA - on 15 Dec 2008 11:18 AM
A: The following are instructions to configure your Outlook Express (OE):

  1. Open up your Outlook Express program and click on Tools then Accounts.
  2. The Internet Accounts window will then appear. Click on the Mail tab. Then click on Add and select Mail.
  3. The Internet Connection Wizard will then pop up and ask for a Display Name. Here you type a name by which individuals who receive your e-mails will recognize you by. Then click on Next.
  4. Then type your e-mail address into the provided field
       For SmarttNet e-mail addresses you type in sample@smartt.com
       For corporate mail you type in sample@yourdomain.com
    Click on Next to continue.
  5. The wizard will then ask for E-mail server information. Your incoming mail server is POP3 server (which is the automatic setting for outlook express). In the incoming mail server field provided type in:
       For SmarttNet mail: pop.smartt.com 
       For corporate mail: mail.yourdomain.com
       If you use SmarttNet services for your internet connection as well, in the outgoing mail (SMTP) server field type in:
       For SmarttNet mail smtp.smartt.com 
       For corporate mail mail.yourdomain.com
    Otherwise, contact your Internet Service Provider and ask for their outgoing mail (SMTP) server information. Then Click on Next to continue.

  6. You should then see Account Name field. Account Name should have your entire email address, sample@smartt.com or sample@yourdomain.com. (your account name and password are always lower case). If you cannot remember your password, please phone customer service to retrieve it. Then click on Next to continue.

  7. In order to save your mail settings simply click on Finish and the wizard will close. You will then be taken back to your Internet Accounts page, which you can close by clicking on close or the x on the corner of the box. If you experience any problems throughout this procedure please do not hesitate in calling our technical service department, Thank you.

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