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Knowledgebase : Invoice and Payment
A: All ADSL packages have data usage limits included. Users have to pay for the additional usage. These limitations are customizable. In order to discuss increasing or decreasing your ADSL data please contact sales@smartt.com or speak with a sales repre...
A: Invoices are sent to each customer by email to the contact email address or alternate email address designated by the customer. The invoices are sent in both PDF & text format. Customers are sent invoices on the 9th of each month. The invoice det...
A: The usage can be tracked on the "My Account" and opened using the ADSL username and password provided. Please note that this is not your email address username and password. If you cannot recall receiving this information please email suppo...
A: All accounts are due on the first of each month, but Auto Debit withdraws payments on the 15th of each month for customers who use this payment method.
A: Payment options are:Credit Cards (Visa/ MasterCard)*Cheque or Money OrderAuto Debit from chequeing accounts*** Payments by credit card are processed on the first day of each month. ** Payments by auto debit from chequeing accounts are paid on the 15t...
A: Smarttnet payments are due on the first day of each month if billed monthly or on the first day of a billing period if the period is quarterly or annual. Customers choosing the Auto-debit option of payment are billed on the 15th.
A: Additional usage is summarized at the end of the month and included on the invoice created on the 9th day of each month. The billing appears as “Additional Transfer GB”.